FAQs
All
FAQ for Service
FAQ for Steel Product
FAQ for Fasteners
FAQ for Machine Equipment
FAQ for Grinding Ball

All

Can you provide me with samples for inspection?

Yes, we will provide samples for free, but the shipping cost will be paid by the customer's account. 

Do you accept third-party inspection?

Yes, we absolutely accept it. Q: How do you ensure the quality of your product? A: Each product is produced by a certified workshop and inspected piece by piece according to national QA/QC standards. We can also issue warranties to customers to ensure quality. 

How about the sample if i need?

The sample will be offered for free if you need,but the freight will be covered by our customer. If we have cooperation, the freight will be covered by our company.

How can I get your quotation as soon as possible?

The email and fax will be checked in 24 hours,meanwhile,the skype will be online in 24 hours. Please tell us the order information about quantity,Specification (steel type, material,size ),and destination port,you will get the latest price. 

You be able to determine the delivery time?

Yes ,we promise will provide best quality products and delivery in time no matter if the price change lot or not,Honesty is our company's tenet. 

Are you trading company or manufacturer?

Our company is a very professional and technical foreign trade company for steel products, and we have more competitive price and the best after- sales service. Apart from this, we can provide a wide range of steel products to meet the needs of customers. 

Do you have any certificate?

Yes, our company has ISO 19001:2008 certificate. We could also supply customer the Test report, SGS by third party

What's your wear rate and breakage rate?

What's your wear rate and breakage rate ?

Can you provide free sample?

Yes, we are glad to supply free samples which quantity is less than 10kgs. But usually the courier fee should be paid by customer.

What's your warranty?

1 year.

Which kind of steel balls that you produce?

Our main products are high chrome cast grinding balls, forged balls, grinding cylpebs.

How does your factory do regarding quality control?

We always pay great attention to quality control from the very beginning and every product was tested piece by piece before delivery.

Can I mix different models in one container?

Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.

Why choose us?

1) Reply you in 24 working hours.2) Experienced staffs would like to answer all your questions in time.3) Customized design is available. ODM&OEM are welcomed.4) Special discount and protection of sales are provided to our consumers.5) We can provide free sample, consumer should pay the freight first, and the expensive sample cost will be added in the next order.6) As an honest exported seller, we always use professional factory, quality quotation, good service, skilled technicians to ensure our products to be finished in high quality and stable feature.